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100% Uptime Guarantee



Our network has been operating for...

99years
99months
99days
99hours
99min
99sec

How is it possible?

Our data centers utilize N+1 redundancy, from our incoming power to our outgoing data streams. This means that, when a system breaks, service is routed around the failed components to a backup without any downtime. We take redundancy to extremes to mitigate even the most unlikely disasters.



If the data center’s power goes out, each of our six diesel generators have enough fuel on-site to run for 48 hours. If our primary diesel supplier can’t make a delivery, that’s okay: we’ve contracted with multiple refueling companies.

Our bandwidth is provided by multiple companies and we have identical networks leaving the data center on opposite sides of the building. If the 12-inch wide network fiber leaving our building to the West was to be severed, our network would automatically reroute all traffic through the pipe on the east side of the building.

It’s through this diligent execution of N+1 redundancy that we’ve maintained 100% uptime for over a decade, and we’d rather not break our streak.



Total Support

It always boils down to having the best people. When trouble strikes, we are right here in Chicago, 24 hours a day, 7 days a week, making sure that your Service Level Agreement of 100% is a well kept promise. We monitor and maintain the server farm and act proactively to keep ahead of any issues that can potentially cause unscheduled downtime. Redundancy, foresight and expertise are the pillars of uptime.



No better web host on the market! Support is second to none.

Roger Hamilton

Great customer service. After looking around for a while we signed up with eBoundHost. And I can assure you that we made right decision. Customer service is so good that I don't have words to explain. I would recommend this service to everyone.

Keval

I have been a customer since December of 2001, and the service has been nothing less than excellent. I would recommend eBoundHost highly.

Jason Maggard

eBoundHost is the best. I have dealt with many hosting providers over the last 10 years. eBoundHost surpasses them all. Absolutely the highest level of quality service anywhere. Do yourself a big favor and sign on with eBoundHost.

Dave "Infodave" Beightol

eBoundHost.com has the best customer service in ANY industry. Their support staff answers phone calls and emails immediately and they have time and time again gone over and above their responsibilities to make sure I am taken care of and that my clients are happy. I have many websites hosted here from small business to corporate level and have dealt with many hosting companies in the industry and eBoundHost.com is by far the BEST hosting provider there is. Great prices, great service, great hosting packages, and a killer reseller program! THANK YOU AGAIN :)

Shannon

I came to eBoundHost after a very bad experience with a so called "big boy" - you know one of those places you are only a number. I have been a satisfied customer for more than 4 years now. The support is second to none.

Gary Hutchison

Awesome Service And Excellent Customer Service!

Cory Farbman

Excellent response to questions and issues. Fabulous uptimes. Personable tech support.

Lisa Cowan

From using your hosting services for dozens of web clients and appreciating your wonderful customer service (all the while enjoying spending my meaty affiliate checks), I look forward to growing with you and watching you evolve surely and steadily into a powerhouse of a force to be reckoned with for your competitors. In an overcrowded abyss of hosting providers it is an absolute MUST to stand out above the crowd if you want to claim your stake and play with the big boys. Period. All I can say is this...Look Out World - GAME ON!!!

S. Gino

I waited to write a review until I had absolutely everything working, thinking that something would come up that eboundhost couldn't solve almost immediately. I've never been so happy to be wrong - their customer support is just incredible.

Shannon I

Every time I call with a problem or question, Everyone, especially Denis has always stepped up to the occasion. As usual he solved yet another problem I had. You have a superlative customer service. It doesn't get any better. Keep it up guys.

Jason M

I have worked with many hosting companies over the course of my years in the website building and design business. I can say with certainty that eBoundHost.com is among the elite companies. I would and have recommended them to anyone.

Jim Nickerson

eBoundHost is really the best hosting service in today's marketplace. Fast and efficient customer service with excellent IT knowledge. Good price and many bundled extra options. Highly recommended!

Goran Paunovic
Artversion Creative Agency

eBoundHost.com has been a dream to work with. My questions are answered in minutes, the price is very reasonable, the interface is great, I am very happy with how smooth everything works.

Paul

Every time I have contacted my host provider. They have responded with speed, courtesy and accuracy they are professional and a joy to work with.

P. LaGambina

Fast, reliable, full of features... Over the years, I have used more than a dozen hosts, both the big ones and smaller ones; eBoundHost.com is by far my favorite.

Dries J

Reliability and customer service that is rare and refreshing. We have been using eBoundHost for several years and unlike many companies who's service wanes over the years, the staff at eBound has consistently delivered top notch performance. Bravo!

Don Bailey

I was just looking over our emails and adding up how much time you guys have taken to get me squared away with my new eboundhost account. I can't tell you what a relief it is to have fast, dependable hosting and the kind of immediate support I've gotten from you, after having struggled with a sub-standard host for years. eboundhost has, in the short time I've been with you, already saved me hundreds of dollars of billable time. My thanks.

Bart W

There is not a place on this Planet that you can get better service, support or hosting!

Pat

GREAT customer service and tech support, with professional, yet personable service.

J. Bitner

Find the right cloud VPS Size for your website

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