100% Uptime Guarantee



Our network has been operating for...

99years
99months
99days
99hours
99min
99sec

How is it possible?

Our data centers utilize N+1 redundancy, from our incoming power to our outgoing data streams. This means that, when a system breaks, service is routed around the failed components to a backup without any downtime. We take redundancy to extremes to mitigate even the most unlikely disasters.



If the data center’s power goes out, each of our six diesel generators have enough fuel on-site to run for 48 hours. If our primary diesel supplier can’t make a delivery, that’s okay: we’ve contracted with multiple refueling companies.

Our bandwidth is provided by multiple companies and we have identical networks leaving the data center on opposite sides of the building. If the 12-inch wide network fiber leaving our building to the West was to be severed, our network would automatically reroute all traffic through the pipe on the east side of the building.

It’s through this diligent execution of N+1 redundancy that we’ve maintained 100% uptime for over a decade, and we’d rather not break our streak.



Total Support

It always boils down to having the best people. When trouble strikes, we are right here in Chicago, 24 hours a day, 7 days a week, making sure that your Service Level Agreement of 100% is a well kept promise. We monitor and maintain the server farm and act proactively to keep ahead of any issues that can potentially cause unscheduled downtime. Redundancy, foresight and expertise are the pillars of uptime.



SUPER SUPPORT - even during "off hours" - Sundays & holidays. Responses have always been within minutes of the initial call or email. The BEST vendor I have ever used in my 10 plus years as a webhosting services consumer.

EG Pursley

I was just looking over our emails and adding up how much time you guys have taken to get me squared away with my new eboundhost account. I can't tell you what a relief it is to have fast, dependable hosting and the kind of immediate support I've gotten from you, after having struggled with a sub-standard host for years. eboundhost has, in the short time I've been with you, already saved me hundreds of dollars of billable time. My thanks.

Bart W

I came to eBoundHost after a very bad experience with a so called "big boy" - you know one of those places you are only a number. I have been a satisfied customer for more than 4 years now. The support is second to none.

Gary Hutchison

We at Alico have 4 domain names which we started subscribing at eBoundHost since more than 4 years. In brief they are the best webhosting provider with a sexy Control Panel and perfect fast response support.

Ahmed Hussein
AlicoUAE

No better web host on the market! Support is second to none.

Roger Hamilton

I have been a customer since December of 2001, and the service has been nothing less than excellent. I would recommend eBoundHost highly.

Jason Maggard

eBoundHost is the best. I have dealt with many hosting providers over the last 10 years. eBoundHost surpasses them all. Absolutely the highest level of quality service anywhere. Do yourself a big favor and sign on with eBoundHost.

Dave "Infodave" Beightol

Every time I have contacted my host provider. They have responded with speed, courtesy and accuracy they are professional and a joy to work with.

P. LaGambina

Great customer service. After looking around for a while we signed up with eBoundHost. And I can assure you that we made right decision. Customer service is so good that I don't have words to explain. I would recommend this service to everyone.

Keval

1) Their technical support people are always available to help with questions. 2)Server and network speed excellent. 3)Everything works great. 4)I highly recommend them!!!Thank you.

Jindrich Radic

Cost, technical support and promptness of return calls are of paramount importance to me since most of my work is done on the road and waiting for a reply is frustrating. eBoundHost has been a pleasure to work with friendly, courteous and professional.

Steve Berry

I'm Stan Bogdashin, a customer of your hosting company for the past 2 years. Our company provides web design, development and Search Engine Optimization (SEO) services. Want to thank you for helping us by providing great hosting seamless support - this is why I continue to recommend you and don't use anyone else for hosting!

Stan Bogdashin

EXCELLENT across the board, super quick reply to questions (about 15-30min). Outstanding! Loads of features, excellent price! Loads of space and bandwidth!

Beau B.

Fast, reliable, full of features... Over the years, I have used more than a dozen hosts, both the big ones and smaller ones; eBoundHost.com is by far my favorite.

Dries J

GREAT customer service and tech support, with professional, yet personable service.

J. Bitner

Reliability and customer service that is rare and refreshing. We have been using eBoundHost for several years and unlike many companies who's service wanes over the years, the staff at eBound has consistently delivered top notch performance. Bravo!

Don Bailey

eBoundHost provides the very best service I've experienced in hosting. It takes less than 24h to get an answer to any question. They're great.

Fabien Papleux

Excellent response to questions and issues. Fabulous uptimes. Personable tech support.

Lisa Cowan

There is not a place on this Planet that you can get better service, support or hosting!

Pat

From using your hosting services for dozens of web clients and appreciating your wonderful customer service (all the while enjoying spending my meaty affiliate checks), I look forward to growing with you and watching you evolve surely and steadily into a powerhouse of a force to be reckoned with for your competitors. In an overcrowded abyss of hosting providers it is an absolute MUST to stand out above the crowd if you want to claim your stake and play with the big boys. Period. All I can say is this...Look Out World - GAME ON!!!

S. Gino

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